Sicaan designs and creates its products with the sole aim of meeting your needs.

Coming soon:
This status on our products means that its return to stock is defined by an approximate date. This information is visible on our product sheets below the short description.
In this case, you can use the “Alert me” function to be notified of its return to stock if the product interests you. To follow this process, we invite you to consult our FAQ in the section “How to use the product alert system offered by Sicaan?”
Victim of its success:
In all cases, these are products whose stock is exhausted. Items without stock are then announced as “Unavailable”.
This product will be renewed, but it is currently out of stock and we do not yet have a return to stock date to give you. As in the previous case, concerning the “Coming soon” articles, you can create an alert that will notify you of its new availability.
It is sometimes likely that certain products no longer correspond to the expectations of the Sicaan community.
In these cases we can stop the production of certain articles in order to offer new ranges, closer to your expectations.
You can always contact us to find out if this product will be renewed at some point and if this is not planned, we can offer you various alternatives on similar products.

The eco-participation is a financial contribution collected on certain products, including furniture dedicated to interior design, in order to finance waste management and the recycling of the materials that compose them at the end of their life.
This measure aims to make manufacturers, distributors and consumers responsible by encouraging them to contribute to the preservation of the environment.

When a consumer buys a product, part of the purchase price is generally allocated to the eco-participation.
These funds are then used to finance the collection, sorting, recycling and management of waste related to used furniture.
This helps reduce the environmental impact of these products by preventing them from ending up in landfills.

The eco-participation aims to promote the circular economy by encouraging the reuse, recycling and reduction of waste, thus contributing to the preservation of natural resources and the fight against pollution. It is part of an approach of sustainability and environmental responsibility in the furniture industry.

All information about our products is available on their dedicated sheet. We have made every effort to ensure that they are complete and clear.

However, if you have an additional question, you can contact us via the contact form, under "Question about a product". We will be happy to provide you with all the necessary assistance.

The exact measurements of our products are available on their product sheet.

To view them, search for the desired model via our menu or the search bar, then access its product sheet.

Click on the "Technical drawing" tab to find the precise dimensions as well as other specific information.
You can also consult the "Technical characteristics" section to find these details.

If you notice a problem with your product after delivery, please contact us quickly via the after-sales service contact form.
Select the "I have a problem with my order" section and describe the problem encountered.
We will assist you in resolving the situation as soon as possible.

As an online-only home furnishing brand, we make every effort to ensure that our products are represented as accurately as possible on our website.

However, it is important to note that color perception can vary depending on a variety of factors, such as computer screen settings, ambient lighting, and even individual color preferences.

We do our best to photograph our products in neutral lighting conditions, using state-of-the-art equipment to capture colors as faithfully as possible.
Nevertheless, variations in color tone can occur, and this can be even more noticeable on computer or smartphone screens.

Unfortunately, Sicaan does not have a showroom or store that allows you to see the products in real life and thus be able to try them.
We are a pure player, that is to say that we sell our products only on the internet.

But rest assured! At Sicaan, we do everything possible to ensure that your favorite is a real success:

By adding as many photos as possible on each of our products.
By presenting our products on video to allow you to visualize them as best as possible in your little cocoon.
By answering as quickly as possible the questions you ask us via our contact form thanks to our great customer service team.

As our interior furnishing brand specializes in the design of furniture in kits to assemble and assemble yourself, our products are obviously not delivered assembled.

We believe that this concept offers several advantages, including reduced production costs, ease of transport and flexibility for customers in choosing the location and layout of their furniture.

We firmly believe that this concept offers many advantages, both for us and for our customers:

? Reduction of costs and production times: by simplifying manufacturing, we offer you quality furniture at competitive prices.
? Optimization of transport: furniture delivered in compact kits facilitates its shipment while reducing the environmental impact.
? Savings on labor: assembly at home eliminates the costs associated with professional assembly.

Assembling furniture is an important step for many of our customers, and we have made every effort to provide you with detailed instructions to make the process easier, thanks to assembly instructions designed for you by us.

All our products are delivered in kit form and to be assembled by you.
We have designed and imagined our products so that they are easy to assemble, and that your customer experience is pleasant.
We have provided you with clear assembly instructions that you can download.
All the accessories necessary for the installation of your furniture are provided to you, and everything that is included in our furniture is specified in the technical characteristics of the product as well as in the description.

You can find all this information on each of our product sheets through these different tabs:
In the “Technical characteristics” tab
In the “Technical diagram” tab
In the “Assembly instructions” tab

If, upon receipt and assembly of your products, you have any questions about the installation, you can always contact us via our contact form.

Currently, we only offer delivery of our products and do not yet have a home assembly service.

However, we have designed our products with simplicity and speed of assembly in mind.
To support you throughout this step, we provide you with the necessary information on each product sheet, thanks to the technical characteristics, a technical diagram and detailed assembly instructions.

If you still encounter problems during assembly, our team remains available to help you.

All our products have a 2-year commercial warranty.

Unfortunately, customization of our products is not currently an option we offer.
Our product range is designed to appeal to a wide audience, and we have chosen to maintain standardized designs for production, logistics and cost reasons.

This decision is made in order to guarantee you high quality products at competitive prices, while maintaining reasonable stock levels to meet our customers' demand.

That said, we are constantly working to improve our existing range by introducing new models that meet current trends in interior design in order to best satisfy our customers.

We hope that you will find among our product range, items that match your needs and desires.

Unfortunately, Sicaan does not offer custom-made services.
The choice not to offer custom-made services is motivated by several reasons.
First, custom design and manufacturing requires significant resources in terms of time, labor and materials, which could result in a significant increase in costs for our customers and this is not part of the objectives defended by our company.

In addition, the custom design process can be complex, which could lengthen delivery times, while Sicaan draws its strength from speed of delivery in order to satisfy our customers as quickly as possible.

We understand that each interior space is unique, but we strive to offer a diverse range of products that can adapt to a wide range of needs and desires.

If you have any questions about our products or need specific recommendations, our customer service team will be happy to assist you.

At Sicaan, we are pleased to inform you that delivery is free on all our products. This means that you will not have to pay any additional costs for the delivery of your orders.

Currently, we do not offer delivery to the islands.
We are working to improve this situation quickly and will keep you informed when Sicaan is able to deliver to these areas.

If a package is missing:
Log in to your account, in the "My orders" section, to check if all the packages in your order have been delivered.
You can also track the delivery directly on the website of our partner carrier using the tracking number provided.
If a package has not been delivered within the expected time, you can always contact us via our contact form.

If parts are missing from a package:
Contact us via the after-sales service contact form, indicating the missing parts and their coding (make an inventory of the parts received and compare with those mentioned in the assembly instructions).
Together we will find the best solution to allow you to finalize the assembly of your items.

The delivery system is managed by our partner carrier. It is based on a scheduling of appointments that you decide on.
You can therefore schedule your delivery according to your availability.
How does it work? It's very simple:
We inform you of the progress of your order tracking in your Sicaan account, "My orders" section
Our partner sends you an SMS to the mobile phone number that you gave us.
This message suggests dates for a delivery schedule
You will be asked for a scheduling date for each package that makes up your order (you can then schedule them on the same date to simplify the reception of your order.

Deliveries, through our partner carrier, are made exclusively with a scheduling of an appointment that you choose.
This allows you to calmly determine the delivery day and to be available upon receipt of your order.

We make our deliveries in partnership with DPD. Thanks to their expertise, we offer you a flexible delivery service, with the possibility of making an appointment to choose the date and time of your delivery.
This is why choosing your mobile phone number is important, in order to allow you to receive notifications and be able to respond to delivery proposals.

For orders where all products are announced as "In stock", we strive to prepare your order within 24 to 48 hours. in less than 24 hours.
Delivery times are specified on each of our product sheets. You will systematically find this information just above the "Add to cart" button
Our delivery costs are free, so this will have no impact on your final cost.

Currently, we deliver to 24 different countries located throughout Europe: France, Germany, United Kingdom, Italy, Spain, Belgium, Poland, Netherlands, Austria, Luxembourg, Portugal, Ireland, Denmark, Finland, Sweden, Czech Republic, Greece, Croatia, Hungary, Lithuania, Latvia, Romania, Slovenia, Slovakia.

For the islands:
Unfortunately, we do not yet deliver to the islands. We are working to improve this situation quickly and will keep you informed as soon as Sicaan is able to deliver to these areas.
For more information, we invite you to redirect yourself to our T&Cs.

Please note:
It is important to create your account in the country in which you wish to be delivered.
For example, if you live in France and you wish to be delivered to France, it is essential to create an account on the Sicaan.fr website.
Otherwise, you will not be able to be delivered to this country.

First, log in to your Sicaan account by clicking on the pictogram representing a character located at the top right of our website.
Enter your identifiers (login and password).
Once logged in, click on "My account" at the top right. You will be redirected to your customer area.
In the "My orders" section, you will see all the orders made at Sicaan.
Click on "View details" of the order for which you wish to obtain the invoice.
Once on this page, you will be able to download your invoice.

The billing address constitutes the identity and contact details of the person who orders.
The delivery address constitutes the identity and contact details of the person intended to receive the order.
The delivery address may therefore be different from the billing address.
Indeed, if you wish to be delivered to an address other than the billing address (workplace, parcel relay, second home, etc.), you can indicate a different delivery address when ordering.

? The information requested for delivery will facilitate the receipt of your order.
Usefulness of the information to be provided:
- Full address
- First and last name
- Mobile phone number (only for the delivery address in order to notify you of the progress of your delivery, communication with the delivery person, etc.)

? The information requested for invoicing will allow us to issue an invoice in accordance with your needs.
Usefulness of the information to be provided:
- Full address
- First and last name

You have the possibility to create several billing and delivery addresses if necessary.

The billing address constitutes the identity and contact details of the person who orders.
The delivery address constitutes the identity and contact details of the person intended to receive the order.
The delivery address may therefore be different from the billing address.
Indeed, if you wish to be delivered to an address other than the billing address (workplace, parcel relay, second home, etc.), you can indicate a different delivery address when ordering.

? The information requested for delivery will facilitate the receipt of your order.
Usefulness of the information to be provided:
- Full address
- First and last name
- Mobile phone number (only for the delivery address in order to notify you of the progress of your delivery, communication with the delivery person, etc.)

? The information requested for invoicing will allow us to issue an invoice in accordance with your needs.
Usefulness of the information to be provided:
- Full address
- First and last name

You have the possibility to create several billing and delivery addresses if necessary.

Sicaan is committed to protecting all of your personal data, which is used exclusively to ensure the safe delivery of your products.
In accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify or oppose your data at any time.

To exercise this right:
Go to our website, in the "My account" area, then access "My personal information".
You can also contact our customer service, who will handle your requests.

Log in to your account by clicking on the pictogram representing a character located at the top right of the home page.
Identify yourself with your email address and password.
Once logged in, go to the "My personal information" tab.
You can then modify the information available directly in the fields indicated.

If you wish to make changes not accessible via this section, answer "No" to the question "Have you found the answer to your question?".
A contact form will allow you to send us your specific request.

Access the login page by clicking on the icon representing a character located at the top right of our website.
On the login page, click on "Forgotten password".
Enter your email address, and you will quickly receive an email to reset your password (remember to check your SPAM if necessary).
Follow the instructions in the email to set a new password.
You will then be able to log back into your account with your new login information.

We have made the conscious choice not to offer you a premium rate telephone number on which you would not necessarily have all the answers to your questions.

We strive to:
To put online all the information you would need (clear instructions, technical characteristics, ratings, etc.)
To respond within 24 working hours to all your written requests: written responses are usually more documented and precise than a telephone exchange.
To call back our customers if this allows us to better meet their needs. To do this, please send us a request via the form by answering no to the question below: "Have you found the answer to your question"

Connection problems can be due to several factors:
? Connection site error:
You may be trying to connect to the wrong Sicaan site.
For example, if you have created an account on Sicaan.fr, you will only be able to connect to Sicaan.fr.
You will therefore be unable to place an order on our other sites: Sicaan.de / Sicaan.es / etc…
So make sure to connect to the correct Sicaan site on which you have previously registered.

Please note: it is important to create your account in the country in which you wish to have your order delivered.
For example, if you live in France and wish to have your order delivered to France, it is important to create an account on the Sicaan.fr site. Otherwise, you will not be able to have your order delivered to this country.

? Password error:
Perhaps you are unable to log in due to an error in the password.
In this case, if you no longer remember your password or have lost it, we invite you to go to the section "I have lost my password, what should I do?" where you will find the procedure to follow to change your password.

First, log in to your Sicaan account by clicking on the pictogram representing a character located at the top right of our website.
Enter your identifiers (login and password).
Once logged in, click on "My account" at the top right. You will be redirected to your customer area.
In the "My orders" section, you will see all the orders made at Sicaan.
Click on "View details" of the order for which you wish to obtain the invoice.
Once on this page, you will be able to download your invoice.

To create a user account, click on the pictogram representing a character at the top right of our site.

You will be redirected to a login and registration page. Click on "Registration".
Fill out the form with your personal information (title, name, first name) and your email address.
Choose a confidential password.
Finalize the creation by clicking on "I create my account".
Your account is now ready to use!

First, log in to your Sicaan account by clicking on the pictogram representing a character located at the top right of our website.
Enter your identifiers (login and password).
Once logged in, click on "My account" at the top right. You will be redirected to your customer area.
In the "My orders" section, you will see all the orders made at Sicaan.
Click on "View details" of the order for which you wish to obtain the invoice.
Once on this page, you will be able to download your invoice.

If you have received an incorrect product, please contact us via our contact form and provide us with information about your order and the packages received.
Once this information has been received, we will tell you what steps to take to return the products concerned and send the correct product.

If you have refused the product due to visible damage, our partner carrier will send us the information regarding the return of the package.
To help us follow the situation, contact us via the contact form, in the "I have a problem with my order" section, and follow the after-sales service file creation process.
This will allow us to follow your file and keep you informed of the next steps, including the reshipment of packages that have suffered damage.

We have made the conscious choice not to offer you a premium rate telephone number on which you would not necessarily have all the answers to your questions.

We strive to:
To put online all the information you would need (clear instructions, technical characteristics, ratings, etc.)
To respond within 24 working hours to all your written requests: written responses are usually more documented and precise than a telephone exchange.
To call back our customers if this allows us to better meet their needs. To do this, please send us a request via the form by answering no to the question below: "Have you found the answer to your question"

1. Search and choose the product that Sicaan offers through the product categories or directly via the search bar.
2. You will then come across its product sheet.
3. Add the item(s) of your choice by clicking on "Add to cart".
4. Your cart will appear on the right, you can now place an order (or continue your purchases if other products interest you). Placing an order requires the creation of a user account (if necessary, refer to the question "How to create my Account") so that we can know the delivery address, billing address and useful contact details so that the delivery person can schedule and ensure delivery in good conditions *
5. All you have to do is tell us the payment method you prefer to use to register the order and we can take care of everything else!
6. You will receive an automatic email confirming the registration of your order. We will then proceed to prepare and ship the order in the following days.
7. You can follow the progress of your order in your customer area, “My orders” section.
8. Once redirected to the “My orders” section, click on “View details” of the order in question.
9. You can finally access the tracking of your order by clicking on “Track the package”.

Unfortunately, we do not take back old furniture.
Our main mission is to design, manufacture and sell new quality furniture that meets the needs of our customers and current trends.

However, environmental impact issues are values that we defend at Sicaan.
We are determined to offer our customers new products of the highest quality, while minimizing our environmental footprint.

Thus, we encourage our customers to explore solutions for reselling, donating, or recycling their old furniture responsibly, by working with local organizations specialized in this field.

The eco-participation is a financial contribution collected on certain products, including furniture dedicated to interior design, in order to finance waste management and the recycling of the materials that compose them at the end of their life.
This measure aims to make manufacturers, distributors and consumers responsible by encouraging them to contribute to the preservation of the environment.

When a consumer buys a product, part of the purchase price is generally allocated to the eco-participation.
These funds are then used to finance the collection, sorting, recycling and management of waste related to used furniture.
This helps reduce the environmental impact of these products by preventing them from ending up in landfills.

The eco-participation aims to promote the circular economy by encouraging the reuse, recycling and reduction of waste, thus contributing to the preservation of natural resources and the fight against pollution. It is part of an approach of sustainability and environmental responsibility in the furniture industry.

The eco-participation is a financial contribution collected on certain products, including furniture dedicated to interior design, in order to finance waste management and the recycling of the materials that compose them at the end of their life.
This measure aims to make manufacturers, distributors and consumers responsible by encouraging them to contribute to the preservation of the environment.

When a consumer buys a product, part of the purchase price is generally allocated to the eco-participation.
These funds are then used to finance the collection, sorting, recycling and management of waste related to used furniture.
This helps reduce the environmental impact of these products by preventing them from ending up in landfills.

The eco-participation aims to promote the circular economy by encouraging the reuse, recycling and reduction of waste, thus contributing to the preservation of natural resources and the fight against pollution. It is part of an approach of sustainability and environmental responsibility in the furniture industry.

All information about our products is available on their dedicated sheet. We have made every effort to ensure that they are complete and clear.

However, if you have an additional question, you can contact us via the contact form, under "Question about a product". We will be happy to provide you with all the necessary assistance.

As an online-only home furnishing brand, we make every effort to ensure that our products are represented as accurately as possible on our website.

However, it is important to note that color perception can vary depending on a variety of factors, such as computer screen settings, ambient lighting, and even individual color preferences.

We do our best to photograph our products in neutral lighting conditions, using state-of-the-art equipment to capture colors as faithfully as possible.
Nevertheless, variations in color tone can occur, and this can be even more noticeable on computer or smartphone screens.

Here are some key elements that explain how our flat-pack furniture can be solid:

Quality materials: Sicaan has made it a point of honor to select quality materials for both the structure and the covering of our products.
For the structures, we have favored materials known for their robustness and resistance to wear such as steel, plywood or MDF (medium density fiberboard).
The coverings of our furniture have also been carefully chosen so as to offer you furniture that is as trendy as it is durable.

Detailed assembly instructions: our flat-pack furniture is accompanied by its complete and easy-to-follow assembly manuals.
They have been specially designed so that even inexperienced people can assemble them without difficulty.
When the assembly steps are correctly followed, the result is a testament to the solidity and stability of our furniture.

Reinforcements and connectors: Our flat-pack furniture often incorporates reinforcements such as spacers, quality screws, and strong connection and fastening systems to ensure the stability and strength of the furniture.
These elements ensure that the different parts of the furniture remain well connected, thus ensuring its durability.

Quality testing: Before reaching your home, each piece of flat-pack furniture has undergone rigorous quality testing to ensure that it meets high standards of strength and durability.

In short, our flat-pack furniture has been designed to be strong and durable.
They offer the flexibility of self-assembly, while preserving the quality and solidity you expect from traditional furniture.

Would you like to know more about Sicaan?
We invite you to consult the following pages to find out more about our company:
Legal notices
Our commitments
Who are we

We have made the conscious choice not to offer you a premium rate telephone number on which you would not necessarily have all the answers to your questions.

We strive to:
To put online all the information you would need (clear instructions, technical characteristics, ratings, etc.)
To respond within 24 working hours to all your written requests: written responses are usually more documented and precise than a telephone exchange.
To call back our customers if this allows us to better meet their needs. To do this, please send us a request via the form by answering no to the question below: "Have you found the answer to your question"

Unfortunately, Sicaan does not have a showroom or store that allows you to see the products in real life and thus be able to try them.
We are a pure player, that is to say that we sell our products only on the internet.

But rest assured! At Sicaan, we do everything possible to ensure that your favorite is a real success:

By adding as many photos as possible on each of our products.
By presenting our products on video to allow you to visualize them as best as possible in your little cocoon.
By answering as quickly as possible the questions you ask us via our contact form thanks to our great customer service team.

Unfortunately, we do not take back old furniture.
Our main mission is to design, manufacture and sell new quality furniture that meets the needs of our customers and current trends.

However, environmental impact issues are values that we defend at Sicaan.
We are determined to offer our customers new products of the highest quality, while minimizing our environmental footprint.

Thus, we encourage our customers to explore solutions for reselling, donating, or recycling their old furniture responsibly, by working with local organizations specialized in this field.

We make our deliveries in partnership with DPD. Thanks to their expertise, we offer you a flexible delivery service, with the possibility of making an appointment to choose the date and time of your delivery.
This is why choosing your mobile phone number is important, in order to allow you to receive notifications and be able to respond to delivery proposals.

As our interior furnishing brand specializes in the design of furniture in kits to assemble and assemble yourself, our products are obviously not delivered assembled.

We believe that this concept offers several advantages, including reduced production costs, ease of transport and flexibility for customers in choosing the location and layout of their furniture.

We firmly believe that this concept offers many advantages, both for us and for our customers:

? Reduction of costs and production times: by simplifying manufacturing, we offer you quality furniture at competitive prices.
? Optimization of transport: furniture delivered in compact kits facilitates its shipment while reducing the environmental impact.
? Savings on labor: assembly at home eliminates the costs associated with professional assembly.

Assembling furniture is an important step for many of our customers, and we have made every effort to provide you with detailed instructions to make the process easier, thanks to assembly instructions designed for you by us.

All our products are delivered in kit form and to be assembled by you.
We have designed and imagined our products so that they are easy to assemble, and that your customer experience is pleasant.
We have provided you with clear assembly instructions that you can download.
All the accessories necessary for the installation of your furniture are provided to you, and everything that is included in our furniture is specified in the technical characteristics of the product as well as in the description.

You can find all this information on each of our product sheets through these different tabs:
In the “Technical characteristics” tab
In the “Technical diagram” tab
In the “Assembly instructions” tab

If, upon receipt and assembly of your products, you have any questions about the installation, you can always contact us via our contact form.

Currently, we only offer delivery of our products and do not yet have a home assembly service.

However, we have designed our products with simplicity and speed of assembly in mind.
To support you throughout this step, we provide you with the necessary information on each product sheet, thanks to the technical characteristics, a technical diagram and detailed assembly instructions.

If you still encounter problems during assembly, our team remains available to help you.

All our products have a 2-year commercial warranty.

Unfortunately, customization of our products is not currently an option we offer.
Our product range is designed to appeal to a wide audience, and we have chosen to maintain standardized designs for production, logistics and cost reasons.

This decision is made in order to guarantee you high quality products at competitive prices, while maintaining reasonable stock levels to meet our customers' demand.

That said, we are constantly working to improve our existing range by introducing new models that meet current trends in interior design in order to best satisfy our customers.

We hope that you will find among our product range, items that match your needs and desires.

Unfortunately, Sicaan does not offer custom-made services.
The choice not to offer custom-made services is motivated by several reasons.
First, custom design and manufacturing requires significant resources in terms of time, labor and materials, which could result in a significant increase in costs for our customers and this is not part of the objectives defended by our company.

In addition, the custom design process can be complex, which could lengthen delivery times, while Sicaan draws its strength from speed of delivery in order to satisfy our customers as quickly as possible.

We understand that each interior space is unique, but we strive to offer a diverse range of products that can adapt to a wide range of needs and desires.

If you have any questions about our products or need specific recommendations, our customer service team will be happy to assist you.

To create a user account, click on the pictogram representing a character at the top right of our site.

You will be redirected to a login and registration page. Click on "Registration".
Fill out the form with your personal information (title, name, first name) and your email address.
Choose a confidential password.
Finalize the creation by clicking on "I create my account".
Your account is now ready to use!

Sicaan offers two payment options:

Paypal 4x
You can pay in 4 interest-free installments using Paypal. Your first payment will be made when you place your order, and the last payment will be made 3 months after your order.
What are the acceptance conditions?
The eligibility conditions for the Paypal installment offer are at their discretion. You can contact them to discuss the options available to you.

Alma
Pay in 3 or 4 installments by Visa or Mastercard using Alma.

On the day of your order, you will pay 1/3 of the total amount.

Thereafter, 30 days after your order, you will pay another 1/3 of the total amount.

Finally, 60 days after your order, you will be debited with the remaining amount.

More information in our Terms and Conditions > Payment Methods

Using PayPal is completely free.
All you need to do is create a PayPal account or use an existing account. You will then be redirected to a PayPal-managed dialog box to finalize your payment.

Once your payment is made, a receipt will be sent to you by email to confirm the transaction.

With PayPal, you do not need to provide your bank details when paying on our site, your financial information is never transmitted to the seller.
PayPal encrypts and secures your data, acting as an intermediary to guarantee completely secure transactions.
In addition, PayPal offers payment in 4 installments, at its discretion.
We advise you to contact Paypal to determine your eligibility for this option.

Fintecture is an immediate transfer payment solution approved by the Banque de France.
With Fintecture, pay for your purchases directly from your secure banking area:
1-Select your bank.
2-Identify yourself with your usual bank identifiers.
3-Validate the transaction.
4-Confirm the transaction on your mobile.
5-Your payment is confirmed.
The main advantages for you of paying with Fintecture:
You are not limited in the amounts of your purchases and your CB limits will not be impacted.
You do not have to enter your IBAN or enter your bank card details.
Your order will be processed immediately (unlike a classic bank transfer).

Sicaan has partnered with trusted partners in the field of online payments to offer you a wide range of payment methods, all fully secure.
The available options may vary depending on your country.
We do everything we can to offer you suitable and reliable solutions, in order to make your shopping experience as simple and secure as possible.
To find out the payment options available in your country, consult our General Terms and Conditions > Payment methods.

France:
Purchase possible on Sicaan.fr with the following methods: CB, Visa, Mastercard, Paypal, Apple Pay, Google Pay, Alma, Immediate transfer (Fintecture)

Belgium:
Purchase possible on Sicaan.be with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay, Bancontact, Sofort, Alma

Ireland:
Purchase possible on Sicaan.ie with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay, Alma

Luxembourg:
Purchase possible on Sicaan.lu with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay, Alma

Germany:
Purchase possible on Sicaan.de with the following methods: Visa, Mastercard, Paypal, Appel Pay, Google Pay, Sofort, Giropay, Alma

Austria:
Purchase possible on Sicaan.at with the following methods: Visa, Mastercard, Paypal, Sofort, Apple Pay, Google Pay, EPS, Alma

Spain:
Purchase possible on Sicaan.es with the following methods: Visa, Mastercard, Paypal, Sofort, Apple Pay, Google Pay, Fintecture, Alma

Portugal:
Purchase possible on Sicaan.pt with the following methods: Visa, Mastercard, Paypal, Appel Pay, Google Pay, Alma

Italy:
Purchase possible on Sicaan.it with the following methods: Visa, Mastercard, Paypal, Paypal x3, Apple Pay, Google Pay, Sofort, Fintecture, Alma

Netherlands:
Purchase possible on Sicaan.nl with the following methods: Visa, Mastercard, Paypal, IDEAL, Sofort, Apple Pay, Google Pay, Alma

Poland:
Purchase possible on Sicaan.pl with the following methods: Visa, Mastercard, Paypal, P24, Apple Pay, Google Pay

Denmark:
Purchase possible on Sicaan.dk with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Finland:
Purchase possible on Sicaan.fi with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Sweden:
Purchase possible on Sicaan.se with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Slovakia:
Purchase possible on Sicaan.sk with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Slovenia:
Purchase possible on Sicaan.si with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Romania:
Purchase possible on Sicaan.ro with the following methods: Visa, Mastercard, Apple Pay, Google Pay

Latvia:
Purchase possible on Sicaan.lv with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Lithuania:
Purchase possible on Sicaan.lt with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Hungary:
Purchase possible on Sicaan.hu with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Croatia:
Purchase possible on Sicaan.hr with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Greece:
Purchase possible on Sicaan.gr with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Czech Republic:
Purchase possible on Sicaan.cz with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

You will find them all at the time of payment and can choose the one that suits you best!

More information in our General Terms and Conditions > Payment methods.

We do not currently offer this payment system.
It is currently under consideration, but is not currently available in your country.
More information in our Terms and Conditions > Payment Options

Sicaan offers two payment options:

Paypal 4x
You can pay in 4 interest-free installments using Paypal. Your first payment will be made when you place your order, and the last payment will be made 3 months after your order.
What are the acceptance conditions?
The eligibility conditions for the Paypal installment offer are at their discretion. You can contact them to discuss the options available to you.

Alma
Pay in 3 or 4 installments by Visa or Mastercard using Alma.

On the day of your order, you will pay 1/3 of the total amount.

Thereafter, 30 days after your order, you will pay another 1/3 of the total amount.

Finally, 60 days after your order, you will be debited with the remaining amount.

More information in our Terms and Conditions > Payment Methods

Using PayPal is completely free.
All you need to do is create a PayPal account or use an existing account. You will then be redirected to a PayPal-managed dialog box to finalize your payment.

Once your payment is made, a receipt will be sent to you by email to confirm the transaction.

With PayPal, you do not need to provide your bank details when paying on our site, your financial information is never transmitted to the seller.
PayPal encrypts and secures your data, acting as an intermediary to guarantee completely secure transactions.
In addition, PayPal offers payment in 4 installments, at its discretion.
We advise you to contact Paypal to determine your eligibility for this option.

Fintecture is an immediate transfer payment solution approved by the Banque de France.
With Fintecture, pay for your purchases directly from your secure banking area:
1-Select your bank.
2-Identify yourself with your usual bank identifiers.
3-Validate the transaction.
4-Confirm the transaction on your mobile.
5-Your payment is confirmed.
The main advantages for you of paying with Fintecture:
You are not limited in the amounts of your purchases and your CB limits will not be impacted.
You do not have to enter your IBAN or enter your bank card details.
Your order will be processed immediately (unlike a classic bank transfer).

Sicaan has partnered with trusted partners in the field of online payments to offer you a wide range of payment methods, all fully secure.
The available options may vary depending on your country.
We do everything we can to offer you suitable and reliable solutions, in order to make your shopping experience as simple and secure as possible.
To find out the payment options available in your country, consult our General Terms and Conditions > Payment methods.

France:
Purchase possible on Sicaan.fr with the following methods: CB, Visa, Mastercard, Paypal, Apple Pay, Google Pay, Alma, Immediate transfer (Fintecture)

Belgium:
Purchase possible on Sicaan.be with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay, Bancontact, Sofort, Alma

Ireland:
Purchase possible on Sicaan.ie with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay, Alma

Luxembourg:
Purchase possible on Sicaan.lu with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay, Alma

Germany:
Purchase possible on Sicaan.de with the following methods: Visa, Mastercard, Paypal, Appel Pay, Google Pay, Sofort, Giropay, Alma

Austria:
Purchase possible on Sicaan.at with the following methods: Visa, Mastercard, Paypal, Sofort, Apple Pay, Google Pay, EPS, Alma

Spain:
Purchase possible on Sicaan.es with the following methods: Visa, Mastercard, Paypal, Sofort, Apple Pay, Google Pay, Fintecture, Alma

Portugal:
Purchase possible on Sicaan.pt with the following methods: Visa, Mastercard, Paypal, Appel Pay, Google Pay, Alma

Italy:
Purchase possible on Sicaan.it with the following methods: Visa, Mastercard, Paypal, Paypal x3, Apple Pay, Google Pay, Sofort, Fintecture, Alma

Netherlands:
Purchase possible on Sicaan.nl with the following methods: Visa, Mastercard, Paypal, IDEAL, Sofort, Apple Pay, Google Pay, Alma

Poland:
Purchase possible on Sicaan.pl with the following methods: Visa, Mastercard, Paypal, P24, Apple Pay, Google Pay

Denmark:
Purchase possible on Sicaan.dk with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Finland:
Purchase possible on Sicaan.fi with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Sweden:
Purchase possible on Sicaan.se with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Slovakia:
Purchase possible on Sicaan.sk with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Slovenia:
Purchase possible on Sicaan.si with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Romania:
Purchase possible on Sicaan.ro with the following methods: Visa, Mastercard, Apple Pay, Google Pay

Latvia:
Purchase possible on Sicaan.lv with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Lithuania:
Purchase possible on Sicaan.lt with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Hungary:
Purchase possible on Sicaan.hu with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Croatia:
Purchase possible on Sicaan.hr with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Greece:
Purchase possible on Sicaan.gr with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

Czech Republic:
Purchase possible on Sicaan.cz with the following methods: Visa, Mastercard, Paypal, Apple Pay, Google Pay

You will find them all at the time of payment and can choose the one that suits you best!

More information in our General Terms and Conditions > Payment methods.

We do not currently offer this payment system.
It is currently under consideration, but is not currently available in your country.
More information in our Terms and Conditions > Payment Options

Two phases can confirm this payment refusal:
Immediately after finalizing your order, you will be redirected to a page notifying you of this refusal:
In your email box, a message will be sent to you automatically to confirm that the transaction is in error.
In some cases, your bank may refuse payment authorization (insufficient funds, bank limit exceeded, bank refusal, etc.)
Obviously, we cannot honor the order without a resolution of the situation on your part.

In these cases, we advise you to:
Identify the reasons for this refusal.
Find the appropriate solution to resolve the reasons for this refusal.
Relaunch a new order taking these reasons into account (3DS problem, bank limit, insufficient funds, etc.)
The refusal of a payment can be due to several reasons.
We will discuss the most common cases and how to resolve them.

For bank cards and payment via Paypal:
3DS System:
Sicaan secures all of its transactions via the 3DS system.
This security system may differ depending on your bank: verification code to enter, banking application sending you a confirmation request for a given payment, etc.

How to fix this?
You will need to relaunch an order and follow the 3DS process provided by your bank to which we will redirect you.

Internet payment limit:
Your bank may limit your Internet purchase limit (over a given period and / or a maximum on a transaction).
Some possible cases:
You have made several consecutive purchases in a short period. The cumulative amount exceeds your purchase limit.
The order you wish to finalize exceeds your limit.

How to fix this?
We advise you to contact your bank to confirm the reasons for the payment refusal. If necessary, you can ask your bank to increase your limit or wait a few days to place another order.
These ceiling changes may not be immediate.
You also have the option of using another payment method.

Refusal to honor your bank's transaction:
We have little information to explain this case.

How to fix it?
We advise you to contact your bank to confirm the reasons for the payment refusal.
You can tell us, for all useful purposes, so that we can improve our services in the future.

Insufficient funds:
When finalizing the order, we make a request to your bank to confirm that we can collect the amount of your order.
One of the cases that may occur is that of insufficient funds at the time of placing the order. In these cases, your bank refuses the authorization.

How to fix it?
Check the funds present in the account used for the transaction. Contact your bank if necessary.
Relaunch the order as soon as your bank validates that your balance does not block the bank authorization again.

A pending payment occurs when you have not finalized the payment with the payment method used.
For example, it is possible that you have not provided the 3DS security code.
This case will quickly become a refused payment. You will be informed by email. (see refused payment)

As an online-only home furnishing brand, we make every effort to ensure that our products are represented as accurately as possible on our website.

However, it is important to note that color perception can vary depending on a variety of factors, such as computer screen settings, ambient lighting, and even individual color preferences.

We do our best to photograph our products in neutral lighting conditions, using state-of-the-art equipment to capture colors as faithfully as possible.
Nevertheless, variations in color tone can occur, and this can be even more noticeable on computer or smartphone screens.

The exact measurements of our products are available on their product sheet.

To view them, search for the desired model via our menu or the search bar, then access its product sheet.

Click on the "Technical drawing" tab to find the precise dimensions as well as other specific information.
You can also consult the "Technical characteristics" section to find these details.

You can find the weight of each of our products and in particular of each of the packages that make up your product directly on its product sheet.
Simply click on the “Technical diagram” tab to access the total weight of the product and other detailed information.
To know the exact weight of each package, go to the “Technical characteristics” section.

All information about our products is available on their dedicated sheet. We have made every effort to ensure that they are complete and clear.

However, if you have an additional question, you can contact us via the contact form, under "Question about a product". We will be happy to provide you with all the necessary assistance.

Here are some key elements that explain how our flat-pack furniture can be solid:

Quality materials: Sicaan has made it a point of honor to select quality materials for both the structure and the covering of our products.
For the structures, we have favored materials known for their robustness and resistance to wear such as steel, plywood or MDF (medium density fiberboard).
The coverings of our furniture have also been carefully chosen so as to offer you furniture that is as trendy as it is durable.

Detailed assembly instructions: our flat-pack furniture is accompanied by its complete and easy-to-follow assembly manuals.
They have been specially designed so that even inexperienced people can assemble them without difficulty.
When the assembly steps are correctly followed, the result is a testament to the solidity and stability of our furniture.

Reinforcements and connectors: Our flat-pack furniture often incorporates reinforcements such as spacers, quality screws, and strong connection and fastening systems to ensure the stability and strength of the furniture.
These elements ensure that the different parts of the furniture remain well connected, thus ensuring its durability.

Quality testing: Before reaching your home, each piece of flat-pack furniture has undergone rigorous quality testing to ensure that it meets high standards of strength and durability.

In short, our flat-pack furniture has been designed to be strong and durable.
They offer the flexibility of self-assembly, while preserving the quality and solidity you expect from traditional furniture.

As our interior furnishing brand specializes in the design of furniture in kits to assemble and assemble yourself, our products are obviously not delivered assembled.

We believe that this concept offers several advantages, including reduced production costs, ease of transport and flexibility for customers in choosing the location and layout of their furniture.

We firmly believe that this concept offers many advantages, both for us and for our customers:

? Reduction of costs and production times: by simplifying manufacturing, we offer you quality furniture at competitive prices.
? Optimization of transport: furniture delivered in compact kits facilitates its shipment while reducing the environmental impact.
? Savings on labor: assembly at home eliminates the costs associated with professional assembly.

Assembling furniture is an important step for many of our customers, and we have made every effort to provide you with detailed instructions to make the process easier, thanks to assembly instructions designed for you by us.

All our products are delivered in kit form and to be assembled by you.
We have designed and imagined our products so that they are easy to assemble, and that your customer experience is pleasant.
We have provided you with clear assembly instructions that you can download.
All the accessories necessary for the installation of your furniture are provided to you, and everything that is included in our furniture is specified in the technical characteristics of the product as well as in the description.

You can find all this information on each of our product sheets through these different tabs:
In the “Technical characteristics” tab
In the “Technical diagram” tab
In the “Assembly instructions” tab

If, upon receipt and assembly of your products, you have any questions about the installation, you can always contact us via our contact form.

Currently, we only offer delivery of our products and do not yet have a home assembly service.

However, we have designed our products with simplicity and speed of assembly in mind.
To support you throughout this step, we provide you with the necessary information on each product sheet, thanks to the technical characteristics, a technical diagram and detailed assembly instructions.

If you still encounter problems during assembly, our team remains available to help you.

An unavailable product is therefore not orderable.
However, if an unavailable product catches your attention, you can be alerted of its future return to stock.
Here is the procedure to achieve this:
To do this, search for the model you want, you will then come across its product sheet.
Then click on the "Alert me" button on the product sheet.
You will be redirected to a login page.

To confirm the alert, you must be logged in to your Sicaan account. If you need help creating your account, refer to the following question: How do I create a Sicaan user account?

? If you already have an account: enter your email address and password used for your Sicaan account and click on "I log in"
? If you are new to Sicaan: Click on "Register" then create your Sicaan account.
Once you have logged in or registered, this page will open, which will confirm the creation of your alert on the product that interests you.

You just have to wait, we will take care of the rest. We will notify you as soon as it is back in stock!

NB: in the event that the product is not offered for sale again, we will inform you as soon as we are aware of it.

Sicaan designs and creates its products with the sole aim of meeting your needs.

Coming soon:
This status on our products means that its return to stock is defined by an approximate date. This information is visible on our product sheets below the short description.
In this case, you can use the “Alert me” function to be notified of its return to stock if the product interests you. To follow this process, we invite you to consult our FAQ in the section “How to use the product alert system offered by Sicaan?”
Victim of its success:
In all cases, these are products whose stock is exhausted. Items without stock are then announced as “Unavailable”.
This product will be renewed, but it is currently out of stock and we do not yet have a return to stock date to give you. As in the previous case, concerning the “Coming soon” articles, you can create an alert that will notify you of its new availability.
It is sometimes likely that certain products no longer correspond to the expectations of the Sicaan community.
In these cases we can stop the production of certain articles in order to offer new ranges, closer to your expectations.
You can always contact us to find out if this product will be renewed at some point and if this is not planned, we can offer you various alternatives on similar products.

Sicaan makes a point of only offering products that are in stock for purchase.
The priority reservation system allows you to definitively pre-order the products that interest you for the next arrival. You have complete transparency on the estimated delivery times for these products.
In concrete terms, you just have to select the products that interest you and add them to your basket.
Pre-ordering has never been easier with Sicaan.
More information in our T&Cs > Reservable products

1. To pre-order from Sicaan, click on the “Pre-order” button available and visible on the product sheet:
2. To confirm your pre-order request, you must be logged in to your Sicaan account:
? If you already have an account: enter your email address and password used for your Sicaan account and click on “I log in”.
? If you are new to Sicaan: click on "Register" then create your Sicaan account.
3. Once logged in or registered, finalize your pre-order and ensure a priority reservation on the next arrivals.
4. An email confirming your pre-order will be automatically sent to you. All you have to do is wait for your product to be back in stock and arrive at your home! (We will send you emails to let you know!)